Refund policy
Last updated: October 15, 2026
Before your first delivery
Cancel any time before your first box arrives and we refund you in full.
During your plan
You can cancel the rest of your plan at any time. We refund every month not yet delivered at your plan’s monthly price. Boxes already delivered are not refundable.
Damaged or wrong boxes
If a box arrives damaged or wrong, tell us within 48 hours with a photo and we replace it or refund that month, whichever you prefer.
Shipped plans (outside NJ / NYC)
All at once: your whole plan arrives in one box. Cancel before we ship it and we refund you in full, including shipping. Once the box has shipped, your whole plan has been delivered, so it can't be refunded, except for a damaged or wrong box as described above.
Monthly boxes: the same rules as monthly delivery above. Every month not yet shipped is refunded, including its shipping.
If we cannot deliver
If we cannot deliver a month you paid for, we refund that month.
How refunds are paid
Refunds go back through PayPal to the account you paid from. We send refunds within 3 business days of your request.
Ask for a refund
Contact us at with your order number.